Maniesh Singh.
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SaaS Storefront · CRM · Automation

Digitalinvites.co.in

A custom-built storefront and order management system that eliminated third-party platform commissions and gave the business full ownership of its customers and revenue.

View live site
1,200+
Orders processed in first 12 months
₹4.2L
Saved in platform commissions
12 min
Average order fulfilment time
68%
Repeat customer rate within 6 months
Digitalinvites.co.in — storefront screenshot
The Brief

Own the platform. Own the customers.

Digitalinvites.co.in sells customised digital invitations — wedding cards, birthday templates, and corporate event designs — delivered via WhatsApp within minutes of purchase.

When they came to me, the business was running entirely through third-party marketplaces. Every sale meant paying 25–30% commission to a platform they didn't control, with no access to their customers' phone numbers or email addresses, and no ability to follow up, upsell, or run any kind of retention campaign.

The ask was direct: build us our own platform. One where we keep every rupee of margin, know who our customers are, and can deliver invitations automatically — without someone manually sending files on WhatsApp all day.

Project Details

ClientDigitalinvites.co.in
IndustryDigital Products
ServicesWeb Dev · CRM · Automation
StackNext.js · Supabase · Razorpay
Year2023
Timeline14 Weeks
The Problem

Building revenue on someone else's platform

The business had genuine demand — hundreds of orders a month. But the economics were broken. After paying platform commissions, margins were thin enough that a bad month felt like a bad year.

Worse, they had no way to contact their own customers. No phone numbers. No emails. Every customer belonged to the platform, not the business. If the platform changed its terms or shut down, they'd lose everything overnight.

Order fulfilment was entirely manual — someone spent 2–3 hours every day downloading purchase notifications and forwarding invitation files on WhatsApp. At the volume they were doing, it was unsustainable.

25–30% commission on every single order
Zero access to customer contact data
2–3 hours of manual WhatsApp delivery daily
No ability to retarget or retain customers
The Solution

Six systems. One platform.

Every component was built to solve a specific pain point — not added because it sounded good.

Custom Storefront

Product catalogue with category filtering, template previews, and a mobile-first checkout — designed to convert browsers into buyers.

Razorpay Integration

Full payment gateway with UPI, cards, and net banking. Orders are created automatically the moment payment is confirmed.

Order Management CRM

Internal dashboard to view, assign, and track every order through the fulfilment pipeline — replacing a chaotic WhatsApp thread.

WhatsApp Delivery Automation

Delivery notifications and invitation files sent via WhatsApp Business API automatically on payment confirmation — no manual intervention.

Customer Database

Full CRM capturing every customer's order history, contact details, and purchase value — enabling retargeting and repeat sales.

Admin Dashboard

Real-time revenue, order pipeline, and sales analytics — everything the business needed to run operations from a single screen.

Technical Performance

Built to perform

Google PageSpeed Insights scores for the live site — verified after launch.

99Performance
96Accessibility
96Best Practices
100SEO
Test the score yourself ↗

Source: Google PageSpeed Insights · digitalinvites.co.in · Desktop

The Outcome

Numbers that changed how the business runs

1,200+
Orders processed in first 12 months
₹4.2L
Saved in platform commissions
12 min
Average order fulfilment time
68%
Repeat customer rate within 6 months

Before

  • Paying 25–30% commission on every sale
  • Manual WhatsApp delivery — 2–3 hours daily
  • No customer contact data whatsoever
  • No revenue visibility or reporting

After

  • Zero platform commission — every rupee stays in the business
  • Automated delivery in under 12 minutes
  • Full CRM with 1,200+ customer records
  • Real-time sales dashboard and order pipeline

Maniesh built exactly what we needed — not a generic template, but a system that fits how we actually work. Orders come in, get fulfilled automatically, and our customers receive their invitations within minutes. The platform paid for itself within three months.

R

Rahul Sharma

Founder, Digitalinvites.co.in

Built With

Next.js
TypeScript
Supabase
Tailwind CSS
n8n
Vercel

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