Rigidboxfactory.in
A custom-built B2B platform that replaced a phone-and-WhatsApp enquiry system with a 24/7 product catalogue, RFQ pipeline, and admin CMS — giving a Jaipur packaging manufacturer a professional digital presence that sells for them around the clock.
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Rigidboxfactory.in manufactures custom rigid boxes and luxury packaging for corporate clients across India — gift boxes, product packaging, retail displays, and bespoke presentation sets.
When they came to me, all their enquiries came through phone calls and WhatsApp messages. There was no way for a buyer in Delhi or Mumbai to browse their product range at 10pm, request a quote, or ask for a sample — without interrupting someone's day. Every lead was manually handled, and dozens were dropped because there was no system to track them.
The brief was clear: build a proper B2B platform. One with a structured product catalogue, an online RFQ system, and an admin panel the team could manage themselves — without calling a developer every time they needed to update a product.
Project Details
A great product with no digital front door
The business had a strong product and a loyal base of repeat clients. But every new buyer had to phone in blind — with no way to see the product range, understand pricing structures, or check MOQs before making contact.
This created a bottleneck. The sales team spent hours answering basic specification questions that a well-structured product page could have answered instantly. Enquiries from outside Rajasthan were particularly hard to convert — buyers couldn't evaluate the range remotely.
Without a system, high-value opportunities from pan-India corporate buyers were being lost simply because there was no professional way to engage them online.
A platform that works while the team sleeps.
Every component was built around one goal: making it easier for a corporate buyer to find, evaluate, and request what they need — without a single phone call.
B2B Product Catalogue
Structured product pages with size variants, material specifications, and MOQ details — giving corporate buyers everything they need to evaluate before making contact.
RFQ (Request for Quote) System
Buyers submit quote requests directly through the site. Each submission triggers an email alert and logs the enquiry in the admin dashboard — nothing falls through the cracks.
Custom Product CMS
An admin panel built for the team — not for developers. Add, edit, and organise the product catalogue without writing a single line of code.
Enquiry Pipeline Dashboard
All RFQs in one place — with status tracking, notes, and follow-up reminders. Replaced a scattered mix of WhatsApp threads and Excel sheets.
Sample Request Workflow
Corporate buyers can request physical samples through a dedicated form. Requests feed directly into the dashboard with shipping address capture.
SEO-Optimised Product Pages
Every product category targets the search terms B2B buyers actually use — rigid box manufacturer Jaipur, custom packaging India, luxury gift box supplier.
More leads. Faster quotes. No missed opportunities.
Before
- No product catalogue — every spec query needed a phone call
- Enquiries managed through personal WhatsApp — chaotic
- 24–48 hour quoting cycle on every request
- No visibility beyond word-of-mouth and referrals
After
- Full B2B catalogue — buyers self-qualify before making contact
- Online RFQ system with automated alerts and tracking
- Quote requests processed in hours, not days
- Pan-India reach with inbound enquiries from corporate buyers
Earlier we used to spend hours every day just answering WhatsApp queries about box sizes and prices. Now buyers come to the site, check everything themselves, and send us a proper RFQ. The platform has completely changed how we work with new clients.
[Client Name]
Director, Rigidboxfactory.in
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